--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med LiveAgent. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for LiveAgent – Capterra Norge --- Breadcrumb: [Hjem](/) > [Kundeservice programmer](/directory/22/customer-service/software) > [LiveAgent](/software/102188/liveagent) # LiveAgent Canonical: https://www.capterra.no/software/102188/liveagent Page: 1 / 71\ Neste: [Next page](https://www.capterra.no/software/102188/liveagent?page=2) > God kundeservice starter med bedre kundestøtteprogramvare. Få flere kunder ved å tilby utmerket kundeservice med LiveAgent > > Verdict: Rated **4.7/5** by 1753 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter LiveAgent? Et bredt utvalg av små og mellomstore bedrifter innen e-handel, Telco, forsikring, SaaS og oppstartsbedrifter bruker LiveAgent. Målkunden er alle som forstår hvor viktig det er å gi god kundeservice. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.7/5** | 1753 Anmeldelser | | Lett å bruke | 4.6/5 | Based on overall reviews | | Kundestøtte | 4.7/5 | Based on overall reviews | | Verdi for pengene | 4.6/5 | Based on overall reviews | | Funksjoner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: CyberSentriq - **Founded**: 2004 ## Commercial Context - **Utgangspris**: 15,00 USD - **Pricing model**: (Gratis prøveperiode) - **Prisinformasjon**: Small: $9/agent/m. Medium: $29/agent/m. Large : $49/agent/m. - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Windows (lokalt), Linux (lokalt), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelsk - **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgia, Belize and 204 more ## Funksjoner - Administrasjon av salgsmuligheter - Agentgrensesnitt - Anropslogging - Anropsovervåking - Anropsruting - Automated Attendant - Automatisert respons - Automatisert ruting - Automatisk samtaledistribusjon - Brukssporing/-analyse - Chat/meldinger - Chatbot - Ekstern tilgang/kontroll - Engasjementssporing - Fjernstøtte - Forbrukervendt chat i sanntid - Hendelseshåndtering - Innboksadministrasjon - Klientportal - Kommunikasjonsstyring - Kontaktadministrasjon - Kundedatahåndtering - Kundehistorikk - Kundeopplevelsesstyring - Kundesegmentering - Kunnskapsstyring - Kvalitetsstyring - Live-chat - Mobiltilgang - Multikanals datainnsamling - Multikanals kommunikasjon - Naturlig språkbehandling - Onboarding - Oppgavebehandling - Opptak - PBX - Rapportering/analyse - Samarbeid med flere brukere - Samtaleopptak - Skjermdeling - Sporing av lagring - Styring av kunnskapsbase - Talemeldinger - Telefonsenterstyring - Tilbakemeldingsbehandling - Tilpassede skjemaer - Transkripsjoner/chathistorikk - Undersøkelser og tilbakemelding - Undersøkelses-/meningsmålingsstyring - Ytelsesstatistikk ... and 82 more features ## Integrations (129 total) - AVOXI - AWeber - Actio - ActiveCampaign - Adobe Commerce - Agile CRM - Asana - Avelia - Axigen - BigCommerce - Blogger - Bold BI - CS-Cart Store Builder - ChargeDesk - ClickFunnels ... and 114 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) ## Relaterte kategorier - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) - [Live Chat programvare](https://www.capterra.no/directory/30797/live-chat/software) - [Call Center -programvare](https://www.capterra.no/directory/30007/call-center/software) - [Service Desk programvare](https://www.capterra.no/directory/31027/service-desk/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3409 reviews) 2. [LiveChat](https://www.capterra.no/software/62194/livechat) — 4.6/5 (1715 reviews) 3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [Tidio](https://www.capterra.no/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Bitrix24](https://www.capterra.no/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Anmeldelser ### ""An effective and dependable customer support solution"" — 5.0/5 > **Sanket** | *26. mars 2026* | Informasjonsteknologi og -tjenester | Recommendation rating: 9.0/10 > > **Fordeler**: LiveAgent makes it very easy to take care of customer service. The ticket system helps keep things in order, and the live chat is fast. I like how easy the interface is to use, even for people who are new to it. > > **Ulemper**: The interface can feel a little old fashioned at times, and it can take a while to set up advanced features. It works well once everything is set up, through. > > Overall, I had a good time with LiveAgent. It helps us answer customers questions quickly and run support well. It's a good option for all businesses that need a reliable tool for support. ----- ### "So far so good...much better than what I was doing before." — 4.0/5 > **Dale** | *7. august 2025* | E-læring | Recommendation rating: 8.0/10 > > **Fordeler**: The ability to create trackable tickets as opposed to email strings that would get lost in the pile. This has resulted in peace of mind, for the most part knowing I haven't forgotten about a customer that is needing help. > > **Ulemper**: The same as what I like most: I would like for a color coding capability that indicates when a follow-up is needed. Right now I have to look at when whether the ticket has been resolved. Would be nice if it flagged. > > Good so far. It is a little early yet and I haven't explored all the capabilities as much as I should have, but overall am pleased with the investment. ----- ### "A strong customer support and data sharing tool" — 4.0/5 > **Anamika** | *14. mars 2026* | Design | Recommendation rating: 8.0/10 > > **Fordeler**: I mostly use liveagent to give support to our field staffs working on the different cornors of the city also this tool is budget friendly and has multiple conferencing tools available. We use is on daily basis as the user interface is simple and easy to navigate. > > **Ulemper**: The mobile app is boring and has Limited video conferencing tools available. I have also used the web version of live agent and it is quit interesting and also has different type of data sharing options available so new user to must try its web version. > > Our team uses this platform for conducting live events and customer support with the help of email and chats. This has been one of the strongest software which works like a back bone for our business from last 3 years. ----- ### "Found beneficial ticket tracker and management system" — 3.0/5 > **Christ** | *19. mars 2025* | Profesjonell opplæring og coaching | Recommendation rating: 8.0/10 > > **Fordeler**: LiveAgent helps in centralizing all customer concerns from several channels in a ticketing system. This makes it possible to track all queries that may be generated in the course of customer service and this helps in processing and handling of customer complaints. > > **Ulemper**: Some areas of LiveAgent are not very intuitive and it may take some time for new users to get the hang of it. This might actually prolong the time of onboarding and may also need extra time teaching as to how to use the system. ----- ### "Best software for customer support management" — 5.0/5 > **Shivam** | *27. januar 2026* | Markedsføring og reklame | Recommendation rating: 9.0/10 > > **Fordeler**: They are rich in features, it almost have every feature I need to talk to my clients and connect to my team for the meetings. > > **Ulemper**: the pricing thing is little bit higher compared to other providers other than that everything seems fine to me. > > Overall liveagent is great experience, their customer support was great during the software setup, the software is easy to use, messaging and email to clients is automated so it actually save a lot of my time and energy. ----- Page: 1 / 71\ Neste: [Next page](https://www.capterra.no/software/102188/liveagent?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/102188/liveagent) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data