---
description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med ClientZen. Les anmeldelser og oppdag lignende verktøy på Capterra Norge.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pris, anmeldelser og vurderinger for ClientZen – Capterra Norge
---

Breadcrumb: [Hjem](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [ClientZen](/software/1036515/clientzen)

# ClientZen

Canonical: https://www.capterra.no/software/1036515/clientzen

> ClientZen automatiserer tilbakemeldingsanalyse og gir deg nøyaktig innsikt, øyeblikkelige svar med Mantra AI og sanntidsovervåking.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Sannsynlighet for anbefaling**.

-----

## Overview

### Hvem benytter ClientZen?

E-handel og detaljhandel SaaS og programvare Finans Helse Reise, hotell og restaurant Skjønnhet

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Samlet** | **5.0/5** | 3 Anmeldelser |
| Lett å bruke | 4.7/5 | Based on overall reviews |
| Kundestøtte | 5.0/5 | Based on overall reviews |
| Verdi for pengene | 5.0/5 | Based on overall reviews |
| Funksjoner | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Sannsynlighet for anbefaling) |

## Om leverandøren

- **Selskap**: ClientZen

## Commercial Context

- **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Sky, SaaS, webbasert
- **Supported Languages**: engelsk, fransk, nederlandsk, tysk
- **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgia, Belize and 208 more

## Funksjoner

- Aktivitetsdashbord
- CRM-modul
- Datavisualisering
- Engasjementssporing
- Flerspråklig
- Kommunikasjonsstyring
- Kundedatabase
- Kundehistorikk
- Kundeopplevelsesstyring
- Kundeportal
- Kundesegmentering
- Live-chat
- Mobilundersøkelse
- Multikanals distribusjon
- Multikanals kommunikasjon
- NPS-undersøkelsestruktur
- Rapportering/analyse
- Segmentering
- Sentimentanalyse
- Styring av kunnskapsbase
- Third-Party Integrations
- Tilbakemeldingsbehandling
- Tilpassede maler
- Trendanalyse
- Undersøkelses-/meningsmålingsstyring
- Varsler/meldinger
- Visuell analyse

## Integrations (9 total)

- Drift
- Freshdesk
- G2 Track
- Gorgias
- HubSpot CRM
- Intercom
- Slack
- Trustpilot
- Zendesk Suite

## Support Options

- E-post/hjelpesenter
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.no/directory/30906/customer-engagement/software)

## Relaterte kategorier

- [Customer Engagement Software](https://www.capterra.no/directory/30906/customer-engagement/software)
- [kundetilfredshet programvare](https://www.capterra.no/directory/30541/customer-satisfaction/software)
- [NPS-software](https://www.capterra.no/directory/32075/nps/software)
- [Data Analysis Software](https://www.capterra.no/directory/31077/data-analysis/software)
- [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software)

## Alternativer

1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3409 reviews)
2. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Tidio](https://www.capterra.no/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Hiver](https://www.capterra.no/software/142975/hiver) — 4.7/5 (146 reviews)

## Anmeldelser

### "Great feedback analysis tool providing top-tier insights \!" — 5.0/5

> **Lucas** | *18. oktober 2024* | Datamaskin, programvare | Recommendation rating: 10.0/10
> 
> **Fordeler**: ClientZen efficiently helps us monitoring continuously our customers feedback across all communication channels. 

Its intuitive interface saves us time on a daily basis, and makes it truly easy to onboard our colleagues on the app. 

Overall, our favorite ClientZen features are : 
- a wide-range of integrations,
- an ever-evolving algorithm, 
- an accurate sentiment score reflecting customers perception, 
- its endlessly customisable filters, making our researches easy \& fast, and topic creation \& surveillance a piece of cake. 

Last but foremost : ClientZen's team is friendly, reliable, efficient \& proactive at all times.
> 
> **Ulemper**: Nothing to report. We have yet to find a negative aspect.

-----

### "Highly Effective" — 5.0/5

> **Anonymous User** | *24. oktober 2024* | Outsourcing/offshore | Recommendation rating: 10.0/10
> 
> **Fordeler**: -the interface is incredibly user-friendly, making it easy to onboard and navigate right away.
-ClientZen provides highly accurate insights, even for large volumes of feedback, which has been crucial for understanding customer sentiment.
-he support team is very responsive and always willing to offer assistance when needed.
> 
> **Ulemper**: -some integrations with our existing tools are still unavailable, so we had to manually upload CSV files, which added some friction.
-for larger datasets, the analysis process can take several hours.
> 
> Overall, ClientZen has been a valuable tool for analyzing customer feedback and refining our product roadmap. The insights it provides are actionable and reliable, and the support team has been excellent. While there are some minor drawbacks like missing integrations and longer processing times, these haven't overshadowed its overall effectiveness.

-----

### "A valuable tool for understanding customer sentiment" — 5.0/5

> **Andrei** | *25. oktober 2024* | Informasjonsteknologi og -tjenester | Recommendation rating: 9.0/10
> 
> **Fordeler**: The user-friendly interface makes it easy to navigate and extract insights. I was impressed by the accurate information it provided for the large sample of reviews that I used. This helped us get a good understanding of our customer sentiment. Another big plus is the support team's responsiveness and willingness to help and provide additional information.
> 
> **Ulemper**: I would have loved to have more integrations built in instead of relying on using CSV files for some of our data. Another improvement that I see is in the analysis time — it can take a few hours if you have a large volume of data.

## Links

- [View on Capterra](https://www.capterra.no/software/1036515/clientzen)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/268683/ClientZen/> |
| en-AE | <https://www.capterra.ae/software/1036515/clientzen> |
| en-AU | <https://www.capterra.com.au/software/1036515/clientzen> |
| en-CA | <https://www.capterra.ca/software/1036515/clientzen> |
| en-GB | <https://www.capterra.co.uk/software/1036515/clientzen> |
| en-IE | <https://www.capterra.ie/software/1036515/clientzen> |
| en-IL | <https://www.capterra.co.il/software/1036515/clientzen> |
| en-IN | <https://www.capterra.in/software/1036515/clientzen> |
| en-NZ | <https://www.capterra.co.nz/software/1036515/clientzen> |
| en-SG | <https://www.capterra.com.sg/software/1036515/clientzen> |
| en-ZA | <https://www.capterra.co.za/software/1036515/clientzen> |
| fr | <https://www.capterra.fr/software/1036515/clientzen> |
| fr-BE | <https://fr.capterra.be/software/1036515/clientzen> |
| fr-CA | <https://fr.capterra.ca/software/1036515/clientzen> |
| fr-LU | <https://www.capterra.lu/software/1036515/clientzen> |
| nb | <https://www.capterra.no/software/1036515/clientzen> |
| nl | <https://www.capterra.nl/software/1036515/clientzen> |
| nl-BE | <https://www.capterra.be/software/1036515/clientzen> |
| sv | <https://www.capterra.se/software/1036515/clientzen> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Norge hjelper millioner av mennesker med å finne fram til den beste programvaren for deres bedrifter, med anmeldelser, vurderinger, infografikk og en svært omfattende oversikt over forskjellig forretningsprogramvare.","email":"info@capterra.no","url":"https://www.capterra.no/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.no/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ClientZen","description":"ClientZen automatiserer tilbakemeldingsanalyse og gir deg nøyaktig innsikt, øyeblikkelige svar med Mantra AI og sanntidsovervåking. 1. Automatisert tilbakemeldingsanalyse – ClientZen bruker smarte semantiske tagger automatisk til alle tilbakemeldinger fra kunder (henvendelser, anmeldelser, samtaler m.m.). 2. Nøyaktig innsikt – ClientZen gir deg kontaktårsaker, tilbakevendende problemer, vanlige spørsmål og populære forespørsler om funksjoner. 3. Øyeblikkelige svar med Mantra AI – Mantra AI gir raske, meningsfulle svar om spesifikke kundeopplevelsesemner. 4. Overvåking i sanntid – ClientZen viser tilbakemeldingstrender, oppdager avvik (tilbakemeldingstopper) og sender personlige varsler.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/be4037cd-2783-4761-b0cf-3409873134f5.jpeg","url":"https://www.capterra.no/software/1036515/clientzen","@id":"https://www.capterra.no/software/1036515/clientzen#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.no/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.no/software/1036515/clientzen#faqs","@type":"FAQPage","mainEntity":[{"name":"Hva er ClientZen?","@type":"Question","acceptedAnswer":{"text":"ClientZen automatiserer tilbakemeldingsanalyse og gir deg nøyaktig innsikt, øyeblikkelige svar med Mantra AI og sanntidsovervåking. 1. Automatisert tilbakemeldingsanalyse – ClientZen bruker smarte semantiske tagger automatisk til alle tilbakemeldinger fra kunder (henvendelser, anmeldelser, samtaler m.m.). 2. Nøyaktig innsikt – ClientZen gir deg kontaktårsaker, tilbakevendende problemer, vanlige spørsmål og populære forespørsler om funksjoner. 3. Øyeblikkelige svar med Mantra AI – Mantra AI gir raske, meningsfulle svar om spesifikke kundeopplevelsesemner. 4. Overvåking i sanntid – ClientZen viser tilbakemeldingstrender, oppdager avvik (tilbakemeldingstopper) og sender personlige varsler.","@type":"Answer"}},{"name":"Hvem benytter ClientZen?","@type":"Question","acceptedAnswer":{"text":"E-handel og detaljhandel SaaS og programvare Finans Helse Reise, hotell og restaurant Skjønnhet","@type":"Answer"}}]},{"@id":"https://www.capterra.no/software/1036515/clientzen#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Hjem","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"ClientZen","position":3,"item":"/software/1036515/clientzen","@type":"ListItem"}]}]}
</script>