--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Questback. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Questback – Capterra Norge --- Breadcrumb: [Hjem](/) > [Undersøkelse verktøy](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.no/software/1037172/questback Page: 1 / 3\ Neste: [Next page](https://www.capterra.no/software/1037172/questback?page=2) > Questback er en Experience Management-plattform > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Questback? Norge, Finland, Sverige, Storbritannia, Benelux og DACH ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.7/5** | 49 Anmeldelser | | Lett å bruke | 4.4/5 | Based on overall reviews | | Kundestøtte | 4.7/5 | Based on overall reviews | | Verdi for pengene | 4.5/5 | Based on overall reviews | | Funksjoner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: QuestBack - **Founded**: 2000 ## Commercial Context - **Utgangspris**: 55 000,00 kr - **Pricing model**: (Gratis prøveperiode) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert - **Supported Languages**: engelsk, finsk, fransk, nederlandsk, norsk, spansk, svensk, tysk - **Available Countries**: Albania, Andorra, Argentina, Australia, Belgia, Bosnia-Hercegovina, Brasil, Bulgaria, Canada, Danmark, Estland, Finland, Frankrike, Færøyene, Gibraltar, Grønland, Guernsey, Hellas, Island, Italia and 36 more ## Funksjoner - Aktivitetsdashbord - Anonym tilbakemelding - Behandling av negative tilbakemeldinger - CSAT-undersøkelsestruktur - Dashbord - Dataimport/-eksport - Datavisualisering - E-postadministrasjon - E-postmarkedsføring - Engasjementssporing - Flerspråklig - Fremdriftssporing - Goal Setting/Tracking - Handlingstyring - Hopp over logikk - Håndtering av ytelsesgjennomgang - Kommunikasjonsstyring - Kontinuerlig tilbakemelding - Kundehistorikk - Kundeopplevelsesstyring - Kundesegmentering - Mobilundersøkelse - Multikanals datainnsamling - Multikanals distribusjon - NPS-undersøkelsestruktur - Offline svarsamling - Overvåking av klager - Pulsundersøkelser - Rapportering/analyse - Resultatstyring - SMS-meldinger - Sentimentanalyse - Spørsmålsbibliotek - Spørsmålsforgrening - Third-Party Integrations - Tilbakemeldingsbehandling - Tilpassede maler - Tilpassede skjemaer - Tilpassede spørsmål - Trendanalyse - URL-tilpasning - Undersøkelser og tilbakemelding - Undersøkelses-/meningsmålingsstyring - Varsler/meldinger - Visuell analyse ## Integrations (1 total) - Startdeliver ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte ## Category - [Undersøkelse verktøy](https://www.capterra.no/directory/30092/survey/software) ## Relaterte kategorier - [Undersøkelse verktøy](https://www.capterra.no/directory/30092/survey/software) - [CX programmer](https://www.capterra.no/directory/30671/customer-experience/software) - [360 Degree Feedback Software](https://www.capterra.no/directory/30666/360-degree-feedback/software) - [Employee Engagement Software](https://www.capterra.no/directory/30817/employee-engagement/software) - [kundetilfredshet programvare](https://www.capterra.no/directory/30541/customer-satisfaction/software) ## Alternativer 1. [Jotform](https://www.capterra.no/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Alchemer](https://www.capterra.no/software/72549/alchemer) — 4.5/5 (319 reviews) 3. [XM for Customer Experience](https://www.capterra.no/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 4. [Netigate](https://www.capterra.no/software/127979/netigate) — 4.6/5 (25 reviews) ## Anmeldelser ### "Some kind of "multitool" for many different types of surveys" — 5.0/5 > **Mikaela** | *27. februar 2024* | Informasjonsteknologi og -tjenester | Recommendation rating: 10.0/10 > > **Fordeler**: Questback is user-friendly, educational, and provides an opportunity to gain a good overview in the tool. There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions. Of course, you can also customize your survey to match the company's colors, with logos, fonts, etc. Another very positive aspect is the management of "anonymous identity," which many recipients appreciate and which is handled well in Questback > > **Ulemper**: I wish there was a chat support in the tool, even though the support responds quickly then you send them email. > > I like Questback, and I definitely recommend it ----- ### "Easy to use - even for the computer illiterate" — 5.0/5 > **Melissa** | *5. mars 2023* | Medisinsk praksis | Recommendation rating: 10.0/10 > > **Fordeler**: The ease of use, and the incredible "help" team, who have answered some very silly questions from my side.In addition to being able to set up our own surveys, if we cannot, we can just send what is needed to our contact, and he does it for us.Any answers, assistance, guidance needed is always promptly answered. > > **Ulemper**: It isn't always intuitive - like a right click of a button doesn't take you anywhere > > We are using Questback to get feedback from our patient's on things they would like to see improvement on, and that is incredibly useful to just do online quickly.We can also use it for staff surveys and questionnaires for research, competition nominations. ----- ### "Interface and development" — 4.0/5 > **Nina** | *5. juli 2023* | Eiendom | Recommendation rating: 8.0/10 > > **Fordeler**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Ulemper**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "Easy to set up and very logical and easy to use and make changes" — 5.0/5 > **Magnus** | *2. oktober 2023* | Forsikring | Recommendation rating: 10.0/10 > > **Fordeler**: Good support, good setup and always works > > **Ulemper**: We were thinking that the designed felt a little bit old > > Very satisfied and we dont want to change ----- ### "Questback essentials as a survey tool" — 5.0/5 > **Jimmy** | *3. juli 2023* | Utdanningsadministrasjon | Recommendation rating: 9.0/10 > > **Fordeler**: Really easy to manipulate raw data, and also to produce high impact visual reporting of headline numbers and trends.Individualised reports for subsections of a survey are invaluable, and it's worth taking the time to learn how to create exactly what you need > > **Ulemper**: Designing specific reports can be a little tricky, particularly in the post GDPR world where survey data must be withheld if consent is not obtained for sharing\! That said, once I learned the system, the reports are absolutely accurate and invaluable for our users > > Very happy. Used for many years now, and the system has never crashed, never failed, and I've yet to see an alternative product which can provide the same quality output ----- Page: 1 / 3\ Neste: [Next page](https://www.capterra.no/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data