--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Netigate. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Netigate – Capterra Norge --- Breadcrumb: [Hjem](/) > [Undersøkelse verktøy](/directory/30092/survey/software) > [Netigate](/software/127979/netigate) # Netigate Canonical: https://www.capterra.no/software/127979/netigate Page: 1 / 2\ Neste: [Next page](https://www.capterra.no/software/127979/netigate?page=2) > Analyser tilbakemeldinger fra kunder og ansatte, øk NPS opptil 3x og håndter data i tråd med GDPR og EUs strengeste krav. > > Verdict: Rated **4.6/5** by 25 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Netigate? Kundene våre er banker, helsepersonell, nett- og butikkforhandlere, verktøy, gjestfrihetsbedrifter og mer. Krever GDPR-kompatibel og ISO-sertifisert løsning for VoC og VoE. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.6/5** | 25 Anmeldelser | | Lett å bruke | 4.5/5 | Based on overall reviews | | Kundestøtte | 4.8/5 | Based on overall reviews | | Verdi for pengene | 4.3/5 | Based on overall reviews | | Funksjoner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Netigate - **Founded**: 2005 ## Commercial Context - **Pricing model**: (Gratis prøveperiode) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert - **Supported Languages**: afrikaans, albansk, arabisk, baskisk, bengali, bulgarsk, dansk, engelsk, finsk, fransk, georgisk, gresk, hebraisk, hindi, islandsk, italiensk, japansk, katalansk, khmer, kinesisk, koreansk, kroatisk, latvisk, litauisk, makedonsk, malayisk, nederlandsk, norsk, persisk, polsk, portugisisk, rumensk, russisk, serbisk, slovakisk, slovensk, spansk, svensk, swahili, thai, tsjekkisk, tyrkisk, tysk, ukrainsk, ungarsk, urdu, vietnamesisk - **Available Countries**: Albania, Andorra, Anguilla, Antigua og Barbuda, Argentina, Aruba, Bahamas, Barbados, Belarus, Belgia, Belize, Bermuda, Bolivia, Bosnia-Hercegovina, Brasil, Bulgaria, Canada, Caymanøyene, Chile, Colombia and 82 more ## Funksjoner - Aktivitetsdashbord - Aktivitetssporing - Anonym tilbakemelding - Behandling av negative tilbakemeldinger - Benchmarking - Brukssporing/-analyse - Dashbord - Dataimport/-eksport - Datauthenting - Datavisualisering - E-postadministrasjon - E-postmarkedsføring - Engasjementssporing - Flerspråklig - Fremdriftssporing - Goal Setting/Tracking - Handlingstyring - Hopp over logikk - Kommunikasjonsstyring - Kontinuerlig tilbakemelding - Kundeengasjement - Kundeopplevelsesstyring - Kundesegmentering - Multikanals datainnsamling - Multikanals distribusjon - Multikanals kommunikasjon - Målstyring - NPS til kunder - NPS-undersøkelsestruktur - Offline svarsamling - Onboarding - Overvåking av klager - Pulsundersøkelser - Rapportering/analyse - Resultatstyring - SMS-meldinger - Segmentering - Spørsmålsbibliotek - Spørsmålsforgrening - Third-Party Integrations - Tilbakemeldingsbehandling - Tilpassede maler - Tilpassede skjemaer - Tilpassede spørsmål - Trendanalyse - URL-tilpasning - Undersøkelser og tilbakemelding - Undersøkelses-/meningsmålingsstyring - Varsler/meldinger - Visuell analyse ... and 1 more features ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Chat ## Category - [Undersøkelse verktøy](https://www.capterra.no/directory/30092/survey/software) ## Relaterte kategorier - [Undersøkelse verktøy](https://www.capterra.no/directory/30092/survey/software) - [kundetilfredshet programvare](https://www.capterra.no/directory/30541/customer-satisfaction/software) - [360 Degree Feedback Software](https://www.capterra.no/directory/30666/360-degree-feedback/software) - [CX programmer](https://www.capterra.no/directory/30671/customer-experience/software) - [Employee Engagement Software](https://www.capterra.no/directory/30817/employee-engagement/software) ## Alternativer 1. [Questback](https://www.capterra.no/software/1037172/questback) — 4.7/5 (49 reviews) 2. [XM for Customer Experience](https://www.capterra.no/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 3. [Alchemer](https://www.capterra.no/software/72549/alchemer) — 4.5/5 (319 reviews) 4. [Jotform](https://www.capterra.no/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) ## Anmeldelser ### "Overall great product that could be even better with sone additional power user features" — 5.0/5 > **Aleksandar** | *4. mai 2021* | Bedriftsrådgivning | Recommendation rating: 9.0/10 > > **Fordeler**: Netigate is a very easy to integrate and administrate. It offers great features, amazing reporting and analytics dashboards, extremely easy user onboarding via video tutorials and has intuitive interface. Extremely helpful and competent customer support team. > > **Ulemper**: Some features for power user could be improved, such as support for custom JavaScripts, scripting of custom functions and elements. > > Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it. From designing the right questions to analysis. ----- ### "Netigate - provides my organization with the data we need to continously improve CX/EX/UX\!" — 5.0/5 > **Carina** | *13. januar 2023* | Informasjonsteknologi og -tjenester | Recommendation rating: 10.0/10 > > **Fordeler**: The ease of using, posibility to add own templates to get our look-and-feel, translating the survey into multiple languages is easy. The logics one can build based on responses, with auto-emails to key stakeholders that can take actions directly is amazing\! > > **Ulemper**: The only thing I can up with is that I think it takes too long time before an improvement suggestion is tagged as received and reviewed. > > Working with Netigate as a company is a partnership - they are (still) not too large, they keep a familiar feeling when contacting them. And working with a company that has CX/UX/EX as their sole business idea ant not a part of a large portfolio of solutions is beneficial. They know their thing\! ----- ### "Overall feedback" — 4.0/5 > **Marie** | *12. september 2019* | Forbrukertjenester | Recommendation rating: 8.0/10 > > **Fordeler**: Easy to navigate, easy to set up customized surveys and good support > > **Ulemper**: Issuing in survey send outs, impacting the quality and UX > > Good. ----- ### "Netigate: Great solution to conduct your own surveys" — 5.0/5 > **Niklas** | *21. april 2021* | Økonomiske tjenester | Recommendation rating: 9.0/10 > > **Fordeler**: In particular, we do like the following aspects of Netigate's online survey solution: - Very customer friendly product, its easy and convenient to set up your own surveys - Several options to deliver your survey to the recipient (e.g. unpersonal link, personalised link, QR-Code) - Professional look and feel (both for recipient of the survey and the market researcher) - Dashboards to evalute the results of your survey (incl. an export option to PPT/pdf files in your corporate design) - Good user support (Success center, onboarding support for new additional users as well as highly reachable technical support) - Data security (Netigate servers located in European Union) > > **Ulemper**: For us, there are not too many con's in regards to Netigate's online survey solutions. We would appreciate a visualised logic tree when you set up a survey. This feature would help to see if the logics, the user is set to implement in the questionnaire, actually work. > > Deutsche Leasing is happy to have teamed-up with Netigate as we have used its online survey platform with our partners and employees extensively over the past years. In this context, Netigate’s online survey solution has enabled us to get a better understanding of our external market environment as well as it has supported us to enhance the feedback culture within our company. ----- ### "Netigate as a" — 4.0/5 > **Jessika** | *10. juli 2019* | Matproduksjon | Recommendation rating: 9.0/10 > > **Fordeler**: The system is easy to use both in terms of creating a survey and sending out. > > **Ulemper**: The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey. > > Overall, my need with Netigate works well ----- Page: 1 / 2\ Neste: [Next page](https://www.capterra.no/software/127979/netigate?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/127979/netigate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data