--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Sprinklr. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Sprinklr – Capterra Norge --- Breadcrumb: [Hjem](/) > [Social Media Marketing Tools](/directory/30781/social-media-marketing/software) > [Sprinklr](/software/131274/sprinklr-platform) # Sprinklr Canonical: https://www.capterra.no/software/131274/sprinklr-platform Page: 1 / 5\ Neste: [Next page](https://www.capterra.no/software/131274/sprinklr-platform?page=2) > Sprinklr er en programvareplattform som er bygget for å administrere kundeopplevelser i stor skala. > > Verdict: Rated **4.3/5** by 90 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Sprinklr? Det er en skybasert administrasjonsløsning for kundeengasjement som hjelper bedrifter av alle størrelser med å administrere innholdsmarkedsføring, sosiale medier, betalt annonsering, nettsted og mer via automatisering. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.3/5** | 90 Anmeldelser | | Lett å bruke | 3.8/5 | Based on overall reviews | | Kundestøtte | 4.0/5 | Based on overall reviews | | Verdi for pengene | 3.8/5 | Based on overall reviews | | Funksjoner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Sprinklr - **Founded**: 2007 ## Commercial Context - **Utgangspris**: 249,00 USD - **Pricing model**: (Gratis prøveperiode) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Android (mobil), iPhone (mobil) - **Supported Languages**: engelsk, fransk, portugisisk, spansk, tysk - **Available Countries**: Australia, Belgia, Canada, Danmark, De forente arabiske emirater, Frankrike, India, Italia, Jersey, Luxemburg, Monaco, Nederland, Portugal, Qatar, Saudi-Arabia, Singapore, Spania, Storbritannia, Sveits, Sverige and 5 more ## Funksjoner - AI/maskinlæring - Administrasjon av flere kontoer - Advokatstyring - Aktivitetsdashbord - Aktivitetsplanlegging - Anropsruting - Arrangementsstyring - Automatisert respons - Automatisert ruting - Automatisk samtaledistribusjon - Behandling av negative tilbakemeldinger - Budsjettering/prognoser - CRM-modul - Chatbot - Dataimport/-eksport - Engasjementssporing - Flerspråklig - Innboksadministrasjon - Innholdsstyring - Kanalstyring - Kommunikasjonsstyring - Kundehistorikk - Kundeopplevelsesstyring - Kundestøtte - Køadministrasjon - Live-chat - Merkeretningslinjer - Merking - Multi-kampanje - Multikanals distribusjon - Multikanals kommunikasjon - Naturlig språkbehandling - Overvåking - Overvåking av sosiale medier - ROI Tracking - Rapportering og statistikk - Real-Time Analytics - SMS-meldinger - Samarbeidsverktøy - Språkdeteksjon - Strategisk planlegging - Styring av arbeidsflyt - Styring av kunnskapsbase - Søk/filter - Tilbakemeldingsbehandling - Tilpassede rapporter - Tilpassede skjemaer - Undersøkelser og tilbakemelding - Varsler/meldinger - Ytelsesstatistikk ... and 48 more features ## Integrations (58 total) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud ... and 43 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Døgnet rundt ## Category - [Social Media Marketing Tools](https://www.capterra.no/directory/30781/social-media-marketing/software) ## Relaterte kategorier - [Social Media Marketing Tools](https://www.capterra.no/directory/30781/social-media-marketing/software) - [Social Media Management Tool](https://www.capterra.no/directory/30939/social-media-management/software) - [Social Networking Tools](https://www.capterra.no/directory/10043/social-networking/software) - [Social Media Monitoring Software](https://www.capterra.no/directory/31028/social-media-monitoring/software) - [Programvare for administrasjon av callcenter-arbeidsstyrke](https://www.capterra.no/directory/32607/call-center-workforce-management/software) ## Alternativer 1. [Bitrix24](https://www.capterra.no/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [monday.com](https://www.capterra.no/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Hootsuite](https://www.capterra.no/software/121701/hootsuite) — 4.4/5 (3795 reviews) 4. [EngageBay CRM](https://www.capterra.no/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Agile CRM](https://www.capterra.no/software/135148/agile-crm) — 4.1/5 (524 reviews) ## Anmeldelser ### "Amazing customer marketing platoform but super expensive\!" — 5.0/5 > **Gabriel** | *21. oktober 2024* | Markedsføring og reklame | Recommendation rating: 8.0/10 > > **Fordeler**: Excellent data inputs, ability to organize and analyze, while also provide rich insights over time. Amazing customer service and set-up support as well as ongoing abilities for incoming and outgoing digital and social content. > > **Ulemper**: Price. Way too expensive. Otherwise not much to complain about. > > Amazing brand management and digital/social marketing platform. Great support. But super expensive. ----- ### "Top of the class, cost to match" — 5.0/5 > **Chris** | *13. november 2025* | Utskrift | Recommendation rating: 7.0/10 > > **Fordeler**: Sprinklr is absolutely phenomenal as a tool for social listening, analytics, scheduling, and messaging across all of the channels we use. If you've used any tools similar, you'll be able to pick up and run with Sprinklr, but like most things I'd describe it as "easy to use, hard to master" The scheduling is robust, the analytics are full of great insights and customizable dashboards, and the listening is easy to handle even on small scale. Visual listening identifies posts using logos or other assets which makes proactive outreach simple. > > **Ulemper**: Sprinklr is one of the more expensive examples of these tools, unfortunately, but that can be expected with so many different modules and top of the line tools. There is definitely a learning curve, but not one that is strong enough to deter me. I would say there is so much, almost too much at times. It's wonderful to have so many tools in one place, but I often find myself underutilizing pieces. > > Overall, it's been a great experience with Sprinklr. We have found it to be incredibly useful to schedule, track, and impact. Customer support has been wonderful, onboarding was heavy for a small team but not impossible ----- ### "Better than Most But Plenty of Pain" — 3.0/5 > **Verifisert anmelder** | *19. oktober 2023* | Veldedige organisasjoner | Recommendation rating: 6.0/10 > > **Fordeler**: The channel breadth is amazing. A UI that allows business users instead of technical users to manage journeys is exciting. > > **Ulemper**: It never quite works the way you'd expect it to. Lots of reaching out to tech support which is slow. > > Love the promise. Optimistic about the future, but current quality and support are frustrating. ----- ### "Sprinkler Review" — 4.0/5 > **Junior** | *23. desember 2025* | Regnskap | Recommendation rating: 7.0/10 > > **Fordeler**: Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features . > > **Ulemper**: Setup can be complex and time-consuming; mixed reviews on support responsiveness. May be overkill (and too costly/complex) for small or mid-sized businesses. > > Sprinklr is highly regarded for enterprise-scale social and CX management, with strong analyst recognition and feature depth, but it often criticized for usability, cost, and suitability outside of large-scale operations. ----- ### "Sprinklr is game - All in one social media platform" — 5.0/5 > **Verifisert anmelder** | *5. februar 2022* | Markedsføring og reklame | Recommendation rating: 10.0/10 > > **Fordeler**: It is fast, accurate \& effcient. It understands the current marketing needs > > **Ulemper**: Granular permissions level. You have to go through a lot of process if you want to turn on a small option/feature > > It was an amazing experience using Sprinklr and i personally recommend it to have it if not yet in 2022 ----- Page: 1 / 5\ Neste: [Next page](https://www.capterra.no/software/131274/sprinklr-platform?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/131274/sprinklr-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data