--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Zoho Assist. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Zoho Assist – Capterra Norge --- Breadcrumb: [Hjem](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.no/software/181775/zoho-assist Page: 1 / 56\ Neste: [Next page](https://www.capterra.no/software/181775/zoho-assist?page=2) > Zoho Assist gir et enkelt og rett frem brukergrensesnitt for å koble til eksterne datamaskiner hvor som helst på kloden. > > Verdict: Rated **4.7/5** by 1374 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Zoho Assist? Outsourcet IT- og MSP-støtte, IT-støtte, kundestøtte. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.7/5** | 1374 Anmeldelser | | Lett å bruke | 4.7/5 | Based on overall reviews | | Kundestøtte | 4.6/5 | Based on overall reviews | | Verdi for pengene | 4.7/5 | Based on overall reviews | | Funksjoner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Zoho - **Founded**: 1996 ## Commercial Context - **Utgangspris**: 480,00 € - **Pricing model**: (Free version available) (Gratis prøveperiode) - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: bulgarsk, engelsk, fransk, italiensk, japansk, kinesisk, koreansk, nederlandsk, portugisisk, spansk, svensk, tysk - **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgia, Belize and 208 more ## Funksjoner - Adgangskontroller/-tillatelser - Administrasjon av kundestøttesaker - Chat/meldinger - Dashbord - Desktop/Browser Sharing - Diagnoseverktøy - Ekstern tilgang/kontroll - Feilsøking - Fildeling - Filoverføring - Fjernovervåking og administrasjon - Fjernstøtte - For MSP-er - HD-audio/-video - Live-chat - Merknader - Mobilskjermdeling - Mobiltilgang - Multikanals kommunikasjon - Opptak - Problemhåndtering - Rapportering og statistikk - Rapportering/analyse - Real-Time Monitoring - Samarbeidsverktøy - Sanntidschat - Selvbetjeningsportal - Serverovervåking - Sikkerhetskopiering og gjenoppretting - Skjermdeling - Skjermdeling i sanntid - Skjermopptak - Tidsplanlegging - Undersøkelser og tilbakemelding - Uovervåket tilgang - Videochat - Videokonferanse - Øktopptak ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Remote Work Software](https://www.capterra.no/directory/31855/remote-work/software) ## Relaterte kategorier - [Fjernsupport programvare](https://www.capterra.no/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.no/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.no/directory/31955/remote-desktop/software) - [ITSM tool](https://www.capterra.no/directory/30676/itsm/software) - [MSP programvare](https://www.capterra.no/directory/30921/msp/software) ## Alternativer 1. [Atera](https://www.capterra.no/software/144309/atera) — 4.5/5 (446 reviews) 2. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3409 reviews) 3. [TeamViewer ONE](https://www.capterra.no/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.no/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [ISL Light](https://www.capterra.no/software/146892/isl-light) — 4.7/5 (779 reviews) ## Anmeldelser ### "Affordable and Reliable Remote Support Tool for Small MSPs" — 5.0/5 > **Carlos** | *4. februar 2026* | Informasjonsteknologi og -tjenester | Recommendation rating: 10.0/10 > > **Fordeler**: Zoho Assist has been a solid remote support tool for my small MSP because it’s straightforward to deploy and doesn’t feel overly complicated like some enterprise platforms. I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical. The pricing is also very reasonable compared to other tools, especially for solo technicians or smaller IT businesses trying to grow without huge overhead. > > **Ulemper**: The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features. Some advanced automation or deeper MSP integrations require a bit of setup, and the documentation could be clearer for new users who are transitioning from other remote support tools. > > Overall, my experience has been positive. As someone running a small IT services business, I needed something reliable that didn’t break the budget, and Zoho Assist fits that role well. It’s easy to onboard clients, connections have been stable, and it gives me enough professional features like session recording and scripting without feeling overwhelming. It works well for both on-demand support and managing unattended systems. ----- ### "Reliable and Secure Remote Support Solution for Our Business" — 5.0/5 > **JUAN OSCAR** | *17. februar 2026* | Kringkasting | Recommendation rating: 10.0/10 > > **Fordeler**: Zoho Assist has been a great addition to our business. The remote connections are secure, stable, and easy to manage. The unattended access feature works very well and has improved our efficiency. Setup was simple, and the pricing is fair for the value provided. Highly recommended for businesses needing reliable remote support. > > **Ulemper**: The initial setup of advanced features can take some time to fully understand, but once configured, the platform runs very well. > > Our overall experience with Zoho Assist has been very positive. We use it regularly to support clients and manage multiple systems remotely, and it has improved our operational efficiency. The connections are secure and stable, which gives us confidence when accessing sensitive systems. It has become an essential tool in our daily workflow, and it delivers good value for the price. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20. februar 2026* | Internett | Recommendation rating: 5.0/10 > > **Fordeler**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Ulemper**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "The Best Unattended Access Tool I’ve Used So Far" — 5.0/5 > **Juan Carlos** | *18. desember 2025* | Datamaskin, programvare | Recommendation rating: 10.0/10 > > **Fordeler**: What I like most about Software Assist is its ease of use and accessibility. The platform allows me to have all the equipment I need to provide service to clearly organized and always available, which makes day-to-day operations much more efficient. > > **Ulemper**: Sometimes it can be difficult to quickly find what I am looking for within the menus or configuration settings > > My experience with Zoho Assist has been excellent\!. It is the unattended access solution I have liked the most among all the tools I have tried, and I have tested several different options ----- ### "Great Value for Remote Support" — 5.0/5 > **Norbert** | *24. mars 2026* | Helse, velvære og trening | Recommendation rating: 10.0/10 > > **Fordeler**: Zoho Assist is an excellent service for our needs. The cost value is great and onboarding our team has been easy. We save time and money being able to remotely support our devices in the field. > > **Ulemper**: Occasionally, we will experience issues with connecting to devices. Sometimes one user can connect while another in the same building will be stuck on the connection in progress screen. This is rare though. > > Zoho Assist has overall been a fantastic service and we look forward to further integrating the service with our API. ----- Page: 1 / 56\ Neste: [Next page](https://www.capterra.no/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data