--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med HubSpot Service Hub. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for HubSpot Service Hub – Capterra Norge --- Breadcrumb: [Hjem](/) > [Help Desk -programvare](/directory/30008/help-desk/software) > [HubSpot Service Hub](/software/182476/hubspot-service-hub) # HubSpot Service Hub Canonical: https://www.capterra.no/software/182476/hubspot-service-hub Page: 1 / 9\ Neste: [Next page](https://www.capterra.no/software/182476/hubspot-service-hub?page=2) > Service Hub er en kundeserviceprogramvare som hjelper teamene å skalere støtten og glede kundene sine med effektivitet. > > Verdict: Rated **4.4/5** by 187 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter HubSpot Service Hub? HubSpot Service Hub hjelper bedrifter i vekst med å bygge sin ideelle kundeopplevelse, skape selvbetjente løsninger og vokse gjennom tilbakemeldinger fra kunder og beslutningspåvirkning. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.4/5** | 187 Anmeldelser | | Lett å bruke | 4.4/5 | Based on overall reviews | | Kundestøtte | 4.5/5 | Based on overall reviews | | Verdi for pengene | 4.2/5 | Based on overall reviews | | Funksjoner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: HubSpot - **Location**: Cambridge, USA - **Founded**: 2012 ## Commercial Context - **Utgangspris**: 15,00 USD - **Pricing model**: (Free version available) (Gratis prøveperiode) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelsk, fransk, japansk, portugisisk, spansk, tysk - **Available Countries**: Australia, Belgia, Brasil, Canada, Danmark, Filippinene, Finland, Frankrike, Hongkong SAR Kina, India, Irland, Japan, Malaysia, Mexico, Nederland, New Zealand, Norge, Singapore, Spania, Storbritannia and 5 more ## Funksjoner - Adgangskontroller/-tillatelser - Administrasjon av kundestøttesaker - Administrasjon av tjenestenivåavtaler (SLA) - Aktivitetsdashbord - Alerts/Escalation - Analyser - Automatisert ruting - Autoresponders - Brukssporing/-analyse - CRM-modul - Chat/meldinger - Dokumentlagring - E-postadministrasjon - Flerspråklig - Forbrukervendt chat i sanntid - Geotargeting - Helsescore - Innboksadministrasjon - Interaksjonssporing - Kontaktadministrasjon - Kontoadministrering - Kontovarsler - Kundedatabase - Kundeengasjement - Kundestøtte - Kunnskapsstyring - Køadministrasjon - Makroer/malbaserte svar - Mobiltilgang - Multikanals kommunikasjon - NPS til kunder - Offline-skjema - Onboarding - Oppgavebehandling - Overføringer/ruting - Prioritering - Proaktiv chat - Rapportering og statistikk - Rapportering/analyse - Samarbeidsverktøy - Selvbetjeningsportal - Styring av arbeidsflyt - Styring av kunnskapsbase - Third-Party Integrations - Tilbakemeldingsbehandling - Tilpassede maler - Tilpasset merkevarebygging - Transkripsjoner/chathistorikk - Undersøkelser og tilbakemelding - Varsler/meldinger ... and 1 more features ## Integrations (100 total) - 360NRS - Accelo - Actionstep - AdRoll - AdStage - AgencyAnalytics - Airtable - Aloware - Ambassify - Asana - Aysling - Bedrock Data - BigTime - BrightTALK Central - BuiltWith ... and 85 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) ## Relaterte kategorier - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) - [Live Chat programvare](https://www.capterra.no/directory/30797/live-chat/software) - [Customer Success Software](https://www.capterra.no/directory/30961/customer-success/software) - [Knowledge Management Software](https://www.capterra.no/directory/30094/knowledge-management/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3409 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [LiveChat](https://www.capterra.no/software/62194/livechat) — 4.6/5 (1715 reviews) 5. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1753 reviews) ## Anmeldelser ### "Stellar Service with HubSpot" — 5.0/5 > **Mai** | *26. mars 2026* | Reiseliv | Recommendation rating: 10.0/10 > > **Fordeler**: Our team uses HubSpot daily so it's critical that we maximize all its services. With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important for us to drive sales and scale\! > > **Ulemper**: We continue to find HubSpot and all of its various services super user friendly and super helpful to our overall goal of growth and scaling. > > With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams. We're providing confidence and context to our sales and marketing teams, in ways that support our communication with all clients in various markets. ----- ### "Clean UI and easy to use support management" — 5.0/5 > **Nabil** | *14. desember 2024* | Markedsføring og reklame | Recommendation rating: 9.0/10 > > **Fordeler**: Fits in incredibly well with the rest of the HubSpot tech stack (which we also use). Lots of customizability to fit our business' support requirements. Chose between Zendesk, this gave us more features (e.g. unlimited web-to-ticket forms - which Zendesk said they did, but then said no after we'd signed up). > > **Ulemper**: Not much to dislike, if you're part of the HubSpot ecosystem, this will be easy to use for you\! > > Great tool with plenty of customizations available - have been using it for support tickets for several years now ----- ### "Don't waste your time." — 1.0/5 > **Elizabeth** | *23. april 2025* | Medisinsk utstyr | Recommendation rating: 2.0/10 > > **Fordeler**: Nothing\! it was not user friendly at all. > > **Ulemper**: It was hard to update specific things like times you are online or basic time settings. Messy main home page. > > Overall I didn't care for it from the start it has a messy like home station and has too much going on. ----- ### "Happy customer" — 4.0/5 > **Mehakpreet** | *22. mai 2025* | E-læring | Recommendation rating: 7.0/10 > > **Fordeler**: It really helped me manage the customer data more effectively which sometimes can be left under looked by manual interference. > > **Ulemper**: I particularly didn’t feel any problem using hub-spot since our operations were single platform based but if u looking for diversity it may charge you extra. > > I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new features by myself which i loved the most. ----- ### "A reliable tool that keeps my customer support organized”" — 4.0/5 > **Ebose** | *30. september 2025* | Logistikk og leveringskjede | Recommendation rating: 10.0/10 > > **Fordeler**: I like how everything is in one place. The ticket management and tracking system make it easy to see who is handling each issue and how fast problems are solved. I also find the live chat very useful because it connects directly with the CRM, so I never lose customer conversations. > > **Ulemper**: The main issue for me is the cost. As soon as you add more users or need advanced features, the price goes up quickly. Also, some of the reporting tools are a bit complicated at first, so new users may feel overwhelmed. > > Overall, my experience has been very positive. HubSpot Service Hub helps me stay organized and respond to customers faster. I no longer have to switch between multiple tools, and having all customer data (emails, chats, tickets) in one dashboard makes my work much easier. Even though it can be expensive as the team grows, the value and efficiency it brings make it worth it. ----- Page: 1 / 9\ Neste: [Next page](https://www.capterra.no/software/182476/hubspot-service-hub?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/182476/hubspot-service-hub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data